Accessible Customer Service By-Law #110/09 with Schedule "A" (Policy)
Township of North Kawartha Integrated Accessibility Standards Policy
10.1 Training Procedures
10.2 Communicating with People with Disabilities
10.2.1 Customers with Vision Disabilities
10.2.2 Customers who are Deaf or Hard of Hearing
10.2.3 Customers with Physical Disabilities
10.2.4 Customers with Intellectual or Developmental Disabilities
10.2.5 Customers who have Learning Disabilities
10.2.6 Customers with Mental Health Disabilities
10.2.7Customers with Speech or Language Impairments
10.2.8 Customers who are Deaf - Blind
10.2.9 Talk about Disabilities - Choose the Right Word
10.3 Customer Request and Feedback
10.4 Notice of Provision of Documents in Accessible Formats
10.5 Notice of Temporary Disruptions
10.6 Service Animals for People with Disabilities
10.7 Support Persons for People with Disabilities
10.8 Assistive Devices and Services for People with Disabilities
10.9 Accessibility to Waste Collection Service (Curbside Pickup)
10.10 Resources
Accessible Information Request Form